Got111 Privacy Policy — of Your Data Full Protection

1. Introduction & Overview

Got111 (got111.ws) is an international online Sports Betting and gaming platform serving users in Bangladesh. We believe your personal data is your asset — and safeguarding it is our responsibility.

This Privacy Policy explains in detail how got111 collects, stores, uses, and — in specific circumstances — shares your personal information with third parties. It applies to our website, mobile app, and all digital services.

Got111's Privacy Policy is built in accordance with international data protection principles (GDPR-aligned) and ensures equal protection for all users. got111 is fully committed to safeguarding the privacy of your data.

2. Information We Collect

Got111 only collects information necessary to provide its services. The types of data we may collect are described by category below:

Got111 collects data only with user consent or where legally required. We never collect unnecessary or excessive information.

3. Purpose of Data Use

Got111 uses the information collected for the following purposes. Each use is specific and intended to benefit the user:

• Identity Verification: To complete account registration and KYC verification, and to prevent fraud.
• Service Delivery: To properly manage Sports Betting, gaming, and transactions.
• Customer Support: To resolve your complaints or queries promptly and effectively.
• Personalization: To provide customized bonuses, offers, and game recommendations based on your preferences.
• Security Assurance: To protect your account from unauthorized access, fraud, and cyberattacks.
• Legal Obligations: To comply with applicable laws and regulatory guidelines.
• Service Improvement: To conduct data analysis and research for improving the platform.
• Contact: To send you important updates, security alerts, and promotional messages (with your consent only).

4. Data Sharing Policy

Got111 does not sell or rent your personal information. However, data may be shared in the following limited circumstances:

• Payment Processor: Necessary information is shared with payment service providers such as Mobile Pay, Nagad, or Rocket to process deposits and withdrawals.
• KYC Partner: Minimal data may be shared with approved third-party verification agencies as part of the identity verification process.
• Legal Authorities: Data may be disclosed in response to a valid court order or lawful request from a government regulatory authority.
• Technology Partners: Data may be shared in encrypted form with approved technology providers for platform operation and maintenance.
• Business Changes: Users will be informed in advance in the event of any change in ownership or merger involving got111.

In all of the above cases, got111 ensures that third parties comply with our privacy standards and that your data is handled appropriately.

5. Cookies & Tracking Technology

Got111's website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: Maintaining login sessions is also essential for security and cannot be disabled.
• Functional Cookies: Used to remember your language preference and layout settings.
• Analytics Cookies: Helps improve service quality by analyzing platform usage.
• Local Storage: Some data may be stored locally in your browser for faster performance.

You can disable optional cookies at any time from your browser settings. However, turning off certain essential cookies may affect some platform features.

6. Data Security Measures

Got111 uses industry-leading technology and practices to protect your personal data. The core components of our security framework are:

• 256-bit SSL/TLS Encryption: All data transmissions are protected with the highest level of encryption.
• Firewall & IDS: Advanced firewall and intrusion detection systems active 24/7.
• Two-Factor Authentication (2FA): Enable two-factor authentication for an extra layer of account security.
• Regular Security Audits: Regular security assessments are conducted by third-party specialists.
• Data Backup: Data is stored via secure, encrypted backup systems.
• Staff Training: All got111 staff undergo regular training on data privacy and security.

7. Your Privacy Rights

As a got111 user, you have the right to full control over your own data. We uphold the following rights:

• Right to Access: You can request a copy of all information got111 holds about you at any time.
• Right to Rectification: You can request a correction if your information is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request that your data be deleted (the "right to be forgotten").
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: The right to receive your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise these rights, please support@got111.ws Reach us by email. We typically respond within 30 days.

8. Data Retention Period

Got111 does not retain your data beyond what is necessary. Specific retention periods are defined for each type of data:

• Account Information: For as long as your account remains active, and up to 5 years after closure in accordance with legal requirements.
• Transaction Records: A minimum of 7 years, in accordance with financial regulatory requirements.
• KYC Documents : Up to 5 years after account closure, as required by regulatory obligations.
• Communication Logs: Customer support records are typically retained for 3 years.
• Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period expires, got111 securely and permanently deletes or anonymizes your data so that it can no longer be linked to any individual.

9. Changes to the Privacy Policy

Got111 reserves the right to update or revise this privacy policy as needed. Depending on the nature and significance of the changes, we will notify you in the following ways:

• Notable Changes: You will be notified via email and the platform at least 30 days before any changes take effect.
• Minor Changes: Changes take effect upon updating the "Last Updated" date on the website.
• Continued Use After Changes: Continued use of got111 after any update will be considered acceptance of the revised policy.

We recommend reviewing this privacy policy regularly to stay up to date on how your data is managed. To view previous versions, please contact our support team.

10. Contact & Complaints

For any privacy-related questions, requests, or concerns, please reach out to got111's dedicated privacy team. We treat all privacy matters with the utmost seriousness.

If got111 fails to resolve your complaint adequately, you have the right to escalate it to the relevant regulatory authority. That said, we are confident our support team can resolve all issues promptly and effectively.